Contact & FAQ

Get in touch

Questions about a course, training your team, or anything else? We’re happy to help.

Email

learn@claritycare.com.auWe aim to reply within one business day.

Phone

0410 560 769Business hours, WA time.

Clarity Care

Mandurah, Western Australia

AHPRA-registered NDIS & DVA provider.

Send us a message

Prefer to write? Fill in the form below and we’ll reply within one business day.

Contact form (ClarityLearn website)

Frequently asked questions

Are Clarity Learn courses accredited?
No. They’re practical, non-accredited refresher courses — professional development to help you stay current. They don’t confer a formal qualification, accreditation or CPD points.
Do I get a certificate?
Yes. When you finish a course — including its short knowledge quiz — you receive a Certificate of Completion showing your name, the course and the date, which you can download and keep.
Who are the courses for?
Australia’s care and allied health workforce — support workers, recovery coaches, community nurses, allied health assistants and the teams around them, across NDIS, aged care and community health.
How long does a course take?
Each one is short and self-paced — usually an hour or two. Study on any device, whenever suits your roster; there’s no fixed timetable.
How much does a course cost?
Most courses are $49 as a one-time purchase. Positive Behaviour Support is $79, and the NDIS Code of Conduct refresher is free. No subscription and no lock-in.
How long do I have access?
Your access doesn’t expire. You can log back in and refresh whenever you need to.
Can I train my whole team?
Yes. Email us at learn@claritycare.com.au and we’ll help set up access for your staff. Team pricing is on the way.
How do I pay, and what payment methods do you accept?
You pay securely online by card at checkout. Your purchase is a one-time payment, not a subscription.
What if I change my mind or a course isn’t as described?
You have rights under the Australian Consumer Law that cannot be excluded. If something isn’t right, email learn@claritycare.com.au and we’ll sort it out.
How current and accurate is the content?
Every course is built from authoritative sources — the NDIS Practice Standards and Quality and Safeguards Commission guidance, FSANZ, IDDSI, ANZCOR and the standards relevant to each topic — cited in each lesson, and reviewed by Clarity Care’s AHPRA-registered clinician. We update courses when the underlying rules change.
Is the certificate proof of compliance?
It shows you completed the refresher. It’s a professional-development aid, not a substitute for your employer’s mandatory training or a formal qualification — always check your organisation’s own requirements.

Clarity Learn is the digital learning arm of Clarity Care. Courses are practical, non-accredited professional-development refreshers and do not confer a formal qualification, accreditation or CPD points. Your rights under the Australian Consumer Law apply to every purchase.